Question 1

What is Orbis?

Accepted Answer

Orbis is a centralized companion hub that aggregates and presents comprehensive information on artists, concerts, and exciting fandom events, empowering fans to stay updated with news, schedules, and trends seamlessly in one place.

Question 2

Is Orbis free of charge?

Accepted Answer

Core features on Orbis are completely free to use.

In the future, Orbis may introduce premium features under a Subscription model which may involve service fees. All pricing details and terms will be clearly communicated in advance.

Question 3

What personal data does Orbis collect when signing up?

Accepted Answer

Orbis collects, uses, and processes personal data strictly according to the purposes and legal bases outlined in our Privacy Policy.

You can review extensive details regarding data categories, processing purposes, retention periods, and individual rights on our Privacy Policy page.

Question 4

Where does artist information on Orbis originate from?

Accepted Answer

Artist profiles on Orbis are carefully curated from credible sources. Currently, our primary sources are Official Fanbases (บ้านเบส) and verified community contributors to compile rich, accurate profiles.

Question 5

How reliable is the artist data on Orbis?

Accepted Answer

Orbis places utmost priority on data accuracy and credibility. Current information is maintained alongside Official Fanbases.

However, artist schedules and facts can change rapidly. If you spot outdated or erroneous information, please report it through our designated feedback channels so our curation team can review and correct it promptly.

Moving forward, Orbis plans to introduce enhanced verification workflows and direct collaborations with entertainment agencies to ensure the highest standard of data authenticity.

Question 6

What if my favorite artist is not yet listed on Orbis?

Accepted Answer

If an artist you are looking for is not yet available on Orbis, you are warmly invited to submit an Artist Profile Request to our team.

Our curation team will review the submitted information and evaluate adding the new profile in accordance with verification guidelines and community interest.

Question 7

How can I delete my user account?

Accepted Answer

You can initiate an account deletion request through:

Settings > Account > Delete Account

Select or provide the reason for account closure and confirm the operation.

Once submitted, your account will be processed and permanently deleted within approximately 24 hours.

Please note that certain account logs and personal data retention may remain subject to statutory exemptions and periods defined in our Privacy Policy and relevant laws.

Frequently Asked Questions

Request an Artist Profile or Contact Support

ORBISGATHER

Frequently Asked Questions

Request an Artist Profile or Contact Support